Privacy Policy
Last updated: 19 May 2025
This policy explains how Jump Stop Pivot (“we”, “our”, “us”) collects, uses, and protects information when you use our service.
1. Information We Collect
Account Information
When you sign up we collect your email address and any display name you provide. We store this to identify your account and communicate with you.
Usage Data
We collect information about how you interact with the app — pages visited, features used, and actions taken. This is collected via Google Analytics and helps us improve the product.
Payment Information
Credit purchases are processed by third-party payment providers. We do not store your full card details on our servers. We retain a record of purchase amounts and credit allocations tied to your account.
User-Generated Content
Game stats, player profiles, league details, and other content you create within the app are stored so we can deliver the service.
2. How We Use Your Information
- Provide, operate, and maintain the Jump Stop Pivot service.
- Process credit purchases and manage your account balance.
- Send transactional emails (e.g. purchase receipts, account notices).
- Analyse aggregate usage patterns to improve features and performance.
- Respond to support requests or inquiries you send us.
- Comply with legal obligations.
3. Third-Party Services
Google Analytics
We use Google Analytics to understand how visitors use our site. Google may set cookies and collect usage data subject to Google's own privacy policy. You can opt out via the Google Analytics Opt-out Browser Add-on.
Payment Processors
Credit purchases are handled by our payment partner(s). Your payment data is subject to their privacy policies and PCI-DSS security standards.
Hosting & Infrastructure
Our service runs on cloud infrastructure providers. Data is stored and processed on servers that may be located outside your country of residence.
4. Data Retention
We retain your account data for as long as your account is active or as needed to provide the service. If you request account deletion we will remove your personal information within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.
5. Your Rights
Depending on where you are located you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise any of these rights, contact us at claycodeweb@gmail.com.
7. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Jump Stop Pivot is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date. Continued use of the service after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at claycodeweb@gmail.com.